REG Website User/Third Parties Privacy Notice
Renewable Energy Group, Inc., and our affiliated businesses (collectively "REG", including references to "we", "us", and "our") are committed to being responsible custodians of the information with which you provide us and the information we collect in the course of operating our business.REG takes your personal privacy very seriously. This Privacy Notice describes how REG, as a data controller, may collect, use and share information, particularly in association with the operation of our main website (www.regi.com) and other websites. This Privacy Notice applies to all personal data collected by REG from individuals in the European Union.
This Privacy Notice describes:
The Types of Information REG Collects
REG collects your personal data when you provide it to us, for instance by visiting our website, contacting us or by entering into a contract with us. "Personal data" is any information that can be used to identify you or that REG can link to you, for instance your name and email address. REG may automatically collect certain information (such as log-file data, IP address, browser information, device information) when you use, access, or interact with us via our websites, for instance via browser settings or cookies. REG may also collect information from other sources, such as social media platforms that may share information about how you interact with our social media content, or if you interact with us via our social media accounts. All personal data you provide to REG or that we (automatically) collect is voluntarily or necessary for providing you with the web-site content or protecting the system integrity and safety.
However, without providing certain data, for instance your email address, we may not be able to respond to your request or deliver our services. Our websites and services are generally not directed to children under 16. REG does not knowingly collect personal data from anyone under 16 without parental consent. If you become aware that REG has collected personal data from a child under the age of 16 without parental consent, please let us know so REG can take appropriate action.
How REG Uses the Information REG Collects
REG will only process personal data where it has a legal basis to do so. REG may use the information REG collects:
(a) To enter into a contract or settlement, or to take steps at your request prior to entering into a contract or settlement (such as account registration) based on the legal basis that the processing is necessary for the performance of the relevant contract;
(b) To respond to your inquiries, to provide you with services that you request, to communicate with third parties in the handling of claims or complaints, to maintain business administration records and prevent fraud, based on the legal basis that the processing is in our legitimate interest;
(c) To keep records and administration on how services were provided, claims and complaints were handled, including the documents underlying such services, claims and complaints, based on the legal basis that the processing is in our legitimate interest;
(d) To understand how people use our websites and services, to operate, maintain and improve our website and services, to send direct marketing communications, based on the legal basis that the processing is in our legitimate interest or consent if so required by applicable local law;
(e) To comply with legal obligations applicable to REG, such as respond to legal process or requests for information issued by government authorities or other third parties, based on the legal basis that the processing is necessary for complying with legal obligations.
How REG Transfers Data Cross-Border
We place great importance on the security of all information associated with you and are committed to protecting the security of your personal data. We deploy appropriate administrative, technical, and physical safeguards designed to safeguard the information that we collect taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and se-verity for your rights and freedoms.
However, please note in general that no information system can be 100% secure and therefore we cannot guarantee the absolute security of your personal data. Moreover, we are not responsible for the security of information you transmit to us over networks that we do not control, including the Internet and wireless networks. We transfer your data outside of the country in which you are located for business-related administrative purposes.
Some recipients of your data are located in a country located outside the European Economic Area ("EEA") for which the European Commission has not issued a decision that this country ensures an adequate level of data protection, e.g. in certain locations of the REG group outside the EEA (such as in the U.S.) and certain third-party recipients outside the EEA. Some recipients located outside the EEA are certified under the EU-U.S. Privacy Shield and others may be located in countries for which the European Commission has issued adequacy decisions. In each case, the transfer is thereby recognized as providing an adequate level of data protection from a European data protection law perspective.
Where necessary we establish (e.g. by implementing Standard Contractual Clauses) that recipients of your data located outside the EEA provide an adequate level of data protection for your data and that appropriate technical and organizational security measures are in place to protect your data. For more information, please contact us at [email protected].
How REG May Share the Information REG Collects
REG and its affiliated entities share information with each other or with third-party service providers (such as services that provide enterprise resource planning, consulting service providers) for general business purposes pursued by REG, such as internal administration, billing, claim handling and services, and providing you or your organization with services.
REG and its affiliated entities may share information with third party data controllers (including law enforcement agencies and potential transaction partners) where REG and its affiliated entities have a legal basis to do so.
REG does not sell, rent, or otherwise share personal data with information that reasonably identifies you for their independent use except as expressly described in this Privacy Notice or when REG has a legal basis to do so, for instance with your prior consent.
Third-party Services and Content
Our websites may include integrated content or links to content provided by third parties (such as social media platforms). This Privacy Notice does not address the privacy, security, or other practices of the third parties that provide such content. We recommend considering the privacy policies applicable to third party website prior to visiting those websites.
REG engages third parties that support the operation of our web-sites, such as analytics providers. These third parties (such as social media platforms) may use technologies to track your online activities over time and across different websites and online platforms. Please click here for more information.
Protection and Storage of the Information We Collect
REG deploys appropriate administrative, technical, and physical safeguards designed to safeguard the information that REG collects taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for your rights and freedoms. However, no information system can be 100% secure. This means that REG cannot guarantee the absolute security of your personal data. Moreover, REG is not responsible for the security of information you transmit to us over networks that REG does not control, including the Internet and wireless networks.
REG retains the information REG collects in an identifiable form as reasonably necessary and only for as long as required to fulfill the purposes for which REG collects the information and to comply with our legal obligations.
Your Choices and Rights
Where we process your personal data on the basis of your consent, you may withdraw your consent at any time by contacting us at the address below. Where we process your personal data on the basis of our or a third party's legitimate interest, you may object to such processing at any time by contact us at the address below. Upon your objection, we shall no longer process your personal data, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or if the processing is needed for the establishment, exercise or defense of legal claims (this does not apply for your objection to direct marketing purposes).
REG encourages you to contact us to update or correct your information if it changes or if you believe that any information that REG has collected about you is inaccurate. You can also ask us to see what personal data we hold about you, to rectify or erase your personal data, or to port your personal data and you may tell us if you object to or want to restrict our use of your personal data. If you would like to discuss or exercise such rights, please notify [email protected]. You can also use this address to lodge a complaint. If you are not satisfied about the manner in which REG handles your complaint, you may also lodge a complaint with the competent data protection authority.
For information about the choices you may have in regard to our use of cookies, please click here.
Changes to this Privacy Notice
REG updates this Privacy Notice from time to time. The effective date of the current Privacy Notice is noted at the bottom of this page. REG encourages you to periodically review this page. You will be informed separately if needed, for instance should we pro-cess your personal data for other purposes than set out in this Privacy Notice.
Use of Cookies
REG collects certain information by automated means when you visit our websites. By collecting this information, REG learns how to best tailor our websites to our visitors. REG collects this information through various means such as "cookies", " web beacons", and "IP addresses" as explained below. Like many companies, REG uses “cookies” and “web beacons” (also known as internet tags, pixel tags and clear GIFs) on our websites. Cookies are bits of text that are placed on your computer's hard drive when you visit certain websites. Web beacons allow us to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third-party. REG uses the information collected from these technologies to compile reports and help us improve the website. For example, a cookie might tell us whether you have visited us before, the number of visitors to the website, which site a visitor has come from, the pages they visited, and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site.
REG also collects IP addresses. An IP address is a unique identifier that certain electronic devices used to identify and communicate with each other on the Internet. When you visit our websites, REG may view and/or store the IP address of the device you use to connect to the Internet. REG uses this information to determine the general physical location of the device and understand from what regions of the world our website visitors come from. REG also may use this information to enhance REG's websites. More information about the cookies we use on our websites is set out in the table below.
Most browsers accept cookies by default. You may be able to change the settings to have your browser refuse certain cookies or notify you before accepting cookies. To do so, please follow the instructions provided by your browser which are usually located within the "Help", "Tools" or "Edit" facility. Some third parties also provide the ability to refuse their cookies directly by clicking on an opt-out link, such as Channelpilot (please visit https://www.channelpilot.de/optout).
You may opt out of the DoubleClick cookie or of Google Analytics by visiting the Google advertising opt-out page or by downloading and installing the browser plug-in available at Google Analytics opt-out page. For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, please visit https://allaboutcookies.org/ and youronlinechoices.eu.
If you have any questions about our use of cookies, please contact us at [email protected].
Contact Us
If you have questions or concerns about our processing of your personal data, or if you wish to exercise any of the rights you have under this notice, you are welcome to contact us at [email protected].
Our U.S. address:
Renewable Energy Group, Inc.
416 S. Bell Ave.
PO Box 888
Ames IA 50010, U.S.
In the alternative, please contact the address of your local
REG employing entity.
| Type of cookie |
Name of cookie |
Purpose |
Source |
Expiry period |
| Statistics (HTTP) |
_ga |
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
regi.com (REG) |
3 March 2019, with subsequent 2-year renewal |
| Statistics (HTTP) |
_gat |
Used by Google Analytics in respect of request rate. |
regi.com (REG) |
Session |
| Statistics (HTTP) |
_gid |
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
regi.com (REG) |
Session |
| Statistics (Pixel) |
collect |
Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. |
google-analytics.com (Google Analytics) |
Session |
| Marketing (HTTP) |
GPS |
Registers a unique ID on mobile devices to enable tracking based on geographical GPS location. |
youtube.com |
Session |
| Marketing |
IDE |
Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
doubleclick.net |
2 years |
| Marketing |
test_cookie |
Used to check if the user's browser supports cookies. |
doubleclick.net |
Session |
| Marketing |
VISITOR_INFO1_LIVE |
Tries to estimate the users' bandwidth on pages with inte-grated YouTube videos. |
youtube.com |
179 days |
| Marketing |
YSC |
Registers a unique ID to keep statistics of what videos from YouTube the user has seen. |
youtube.com |
Session |
| Marketing |
yt.innertube::nextId |
Unclassified. |
youtube.com |
Persistent |
| Marketing |
yt.innertube::requests |
Unclassified. |
youtube.com |
Persistent |
| Marketing |
yt-remote-cast-installed |
Stores the user's video player preferences using embedded YouTube videos. |
youtube.com |
Session |
| Marketing |
yt-remote-connected-devices |
Stores the user's video player preferences using embedded YouTube videos. |
youtube.com |
Persistent |
| Marketing |
yt-remote-device-id |
Stores the user's video player preferences using embedded YouTube videos. |
youtube.com |
Persistent |
| Marketing |
yt-remote-fast-check-period |
Stores the user's video player preferences using embedded YouTube videos. |
youtube.com |
Session |
| Marketing |
yt-remote-session-app |
Stores the user's video player preferences using embedded YouTube videos. |
youtube.com |
Session |
| Marketing |
yt-remote-session-name |
Stores the user's video player preferences using embedded YouTube videos. |
youtube.com |
Session |
| Marketing |
BizoID |
Used by the social networking service, LinkedIn, for tracking the use of embedded services. |
.ads.linkedin.com |
179 days |
| Analytics |
bcookie |
Used by the social networking service, LinkedIn, for tracking the use of embedded services. |
.linkedin.com |
2 years |
| Marketing |
personalization_id |
Used to track visitor activity from Twitter ads on the website and to allow users to share content from the website. |
twitter.com |
2 years |
| Marketing |
fr |
Used by Facebook to deliver a series of advertisement products such as real-time bidding from third party advertisers. |
facebook.com |
3 months |
| Marketing |
visitor_id66872 |
Used to remember preferences, such as form field values, when a visitor returns to the website. |
.pardot.com |
10 years |
| Marketing |
_dc_gtm_UA-# |
Used to control the loading of the Google Analytics script tag. |
regi.com |
session |
Datenschutzerklärung für Benutzer der REG-Website/Dritte